The Allen Endodontic Group was established in 2001 by Jacqueline S. Allen, D.D.S., M.S. At that time, Dr. Allen purchased the specialty endodontic practice of Martin Goldman, D.D.S. Dr. Allen has been in the field of dentistry in the Phoenix area for over 25 years, and since 1999, has focused her practice exclusively on endodontics.
USING THE LATEST TECHNOLOGY TO PRESERVE NATURAL TEETH
At Allen Endodontics, helping patients preserve their natural teeth and healthy smile is the primary goal. Using the latest technology, they diagnose and treat patients while offering exception- al, caring service and making the patient as comfortable as possible during their visit.
“I treat patients how I want to be treated,” said Jacqueline S. Allen, D.D.S., M.S. “Going to the endodontist for a root canal can be a stressful experience. Patients are in a lot of pain or even severely phobic. We take our time and talk the patient. We try to reassure them, and we let them know that they are in charge. We never work so quickly that they can’t stop us before something becomes unpleasant or painful.”
Although they do take their time so the patient feels relaxed, they are able to complete the procedure quickly and proficiently because this is their specialty. That means less time in the dental chair for anxious patients. Depending on how the tooth presents, they are usually able to do the work in one visit, too.
Patient comfort is extremely important. If a patient is particularly apprehensive about having a root canal, Dr. Allen encourages them to meet with her before the procedure to discuss what will happen at the appointment and possible treatment options like oral sedation. To make patients more comfortable and at ease during the actual procedure, headphones and media are available to interested patients.
Comfort was also a key concern when it came to designing their new office. In the waiting room, muted colors, a plasma TV and comfortable furnishings create a pleasant, warm environment meant to feel like a living room at home. The four operatories are streamlined and open. “You see state-of-the-art equipment but not a lot of clutter,” Dr. Allen said.
The practice has recently moved to this new office space and purchased all new equipment including new microscopes, a new sterilization system and the latest in lab technology. They also will continue to use TDO (The Digital Office), an endodontic-specific software program that allows them to offer the most complete endodontic care possible. The office operates in a paperless environment.
The move to the new office comes after the May 1, 2007 merger of Dr. Allen’s practice with that of endodontist Charles L. Siroky, D.D.S., who sought more flexibility in his schedule. The combined practice is called Allen Endodontics, L.L.C.; the company retained the staff from both offices. Dr. Allen said she and Dr. Siroky work as colleagues in the combined practice, and it gives them the opportunity to better serve their patients and referring doctors.
Allen Endodontics works hard to keep an open line of communication with the doctors that refer to them. Case reports are sent to the general dentist in the format most comfortable for the referring office-US mail, e-mail or both. TDO also helps inform the referring dentists of their patients’ treatment status. The referring dentist can log on to the system securely over the Internet and see case notes, digital radiographs, treatment plans, prescribed medications and more. “They can find out online anything I could tell them over the phone,” she said.
Another benefit of the TDO program, according to Dr. Allen, is that it allows the general dentist to refer their patients online, making the referral process easier for the referring dentist’s office. Patients, too, benefit from the new program. After receiving an emailed link to Allen Endodontics’ registration system, the patient can fill out all their pre-visit paperwork, including medical and dental history, online. “This saves them 15 or 20 minutes of filling out forms in our office,” she said. The system is encrypted and completely secure.
Dr. Allen said she wants referring doctors to know that Allen Endodontics provides a high standard of care and service for their patients. Any patient in pain will be worked into her schedule. “We don’t lock the doors at 4 p.m.,” she said. “If some- one is truly in pain, we’ll see them and get them out of pain.”
A graduate of the University of Missouri-Kansas City’s School of Dentistry, Dr. Allen began her dental career as a hygienist. While in dental school, she frequently worked in the ER at a local clinic and found that she enjoyed the work she did there, so much so that she decided to pursue the field of endodontics. She completed her endodontic specialty training at the University of Minnesota.
In May of 2007, Allen Endodontics acquired Phoenix Endodontic Associates, which was owned by Dr. Charles L. Siroky. Dr. Siroky has enjoyed a long and distinguished career as an endodontist in Phoenix. He worked in the new practice with Dr. Allen for two years until his retirement in June of 2009. Dr. Siroky had practiced dentistry in Phoenix for 47 years and was able to travel the globe in 2011- 2012 as President of the International College of Dentists. Charley stops by the office occasionally and we are always glad to see him. He seems to be enjoying his retirement.
In December of 2008 Dr. Allen purchased the endodontic specialty practice of Joseph S. Dovgan, D.D.S., M.S. located at the intersection of Tatum & Shea in Paradise Valley, AZ. Dr. Dovgan had been in practice at this location since 1990. Dr. Dovgan has a passion for teaching and lecturing and remains active traveling domestically and abroad to share his wealth of knowledge and experience in the field of endodontics. He remains associated with The Allen Endodontic Group.
In early 2014, we realized that our practice had developed to the point where we wanted to reflect the broad nature of the patients and referring doctors that we serve. On July 1, 2014, Allen Endodontic Group officially changed its name to Phoenix Endodontic Group. Absolutely nothing else about the practice changed – the number of offices, the way we practice or the doctors and staff. Everything remains the same and our new identity helps position Phoenix Endodontic Group for continued success and growth to better serve the patients entrusted to our care.
We have two offices in Arizona to serve our patients, one in Phoenix and the other in Paradise Valley. The two locations are a mere 7 miles apart from each other and conveniently located. Both locations have newly-renovated reception areas. The space plan provides for a warm, cozy environment for patients to relax prior to treatment. In addition, we have state-of-the-art patient chairs, surgical microscopes, digital x-rays, CBCT technology and endodontic delivery and sterilization equipment.
The Phoenix Endodontic Group emphasizes quality patient care as well as tracking the latest innovations and research in the field of endodontics. As a result of our approach to endodontic therapy, our practice enjoys a high success rate among patients that undergo treatment. Our repeat patients are a testimony to the quality of care we provide. Feel free to stop by and visit us at any time!